Privacy policy
Privacy Policy
Last updated: May 3, 2026
Farm Suppliez (“we,” “us,” or “our”) operates the website farmsuppliez.com. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, contact us, or place an order.
Quick Summary
| Topic | Details |
|---|---|
| Do we sell your personal data? | No. We do not sell or rent personal data. |
| What we collect | Contact details, order details, browsing and device data, marketing opt-ins |
| Why we collect it | To process orders, ship products, provide customer service, and run advertising |
| Who we share with | Shopify, shipping carriers, Klaviyo (email), Google, Microsoft Advertising, and (in the future) Meta |
| Your rights | Access, correction, deletion, opt-out of marketing, and U.S. state privacy rights (CA, VA, CO, CT, UT) |
| Contact for privacy requests | sales@farmsuppliez.com |
Information We Collect
Information You Provide
- Contact and account information: name, email address, phone number, shipping address, billing address.
- Order information: products purchased, order history, payment confirmation. Payment card numbers are processed directly by Shopify Payments and are never stored on our servers.
- Communications: messages and information you send us through the contact form, email, phone, or live chat.
- Marketing opt-ins: email address and any preferences you submit when subscribing to our newsletter or SMS list.
Information Collected Automatically
- Device and browser information: IP address, browser type and version, operating system, device type, screen size.
- Usage data: pages visited, time spent on each page, referring website, click and scroll behavior.
- Cookies and tracking pixels: see the “Cookies and Tracking Technologies” section below.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Send you order confirmations, shipping notifications, and tracking updates.
- Respond to your customer service questions.
- Send marketing emails, but only to customers who have opted in.
- Measure the performance of our advertising and website.
- Improve our products, website, and customer experience.
- Prevent fraud and protect the security of our website and customers.
- Comply with applicable laws and legal obligations.
Email and SMS Marketing
We send marketing emails through Klaviyo, our email marketing platform. We only send marketing emails to customers who have voluntarily opted in. Every marketing email includes an unsubscribe link at the bottom, and you can opt out at any time. Opting out of marketing emails does not affect transactional emails (order confirmations, shipping updates, etc.), which we still need to send to fulfill your order.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (such as pixels and SDKs) to provide essential site functionality, measure performance, and run advertising. The categories of cookies and pixels we use include:
- Essential cookies: required for the website to function, such as remembering your shopping cart, login state, and checkout progress. These cannot be turned off.
- Analytics cookies: help us understand how visitors use our website. We use Google Analytics 4.
- Advertising cookies and pixels: used to measure ad performance and show you relevant ads on other platforms. We currently use the Google Ads tag and Microsoft Advertising (Bing Ads) UET tag. We may also use the Meta (Facebook and Instagram) Pixel and other social advertising pixels in the future. If we add new tracking pixels, this section will be updated.
You can control cookies through your browser settings. Disabling some cookies may affect certain features of our website, such as the shopping cart and checkout.
Sharing Your Information
We do not sell or rent your personal information to third parties for their own marketing purposes. We share information only with the service providers who help us operate the business:
- Shopify: our e-commerce platform, which hosts the website and processes orders and payments.
- Shipping carriers (UPS, FedEx, FedEx Freight, and other LTL carriers): to deliver your orders.
- Klaviyo: to send marketing and transactional emails.
- Google (Analytics and Ads): for website analytics and advertising measurement.
- Microsoft Advertising: for advertising measurement on Bing.
- Meta (Facebook and Instagram): in the future, for advertising measurement on Meta platforms.
- Customer service tools: to handle support requests submitted by email or contact form.
These providers only receive the information they need to perform their specific role and are required by contract to protect your data.
We may also disclose information if required to do so by law, by a valid court order, or to protect the rights, safety, or property of Farm Suppliez, our customers, or others.
Data Retention
We keep order and customer data for as long as is necessary to fulfill the purposes described in this policy, to comply with legal and tax obligations (typically up to 7 years for U.S. tax records), and to resolve disputes. After that period, data is deleted or anonymized.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. The website uses SSL/TLS encryption for all data transmitted between your browser and our servers, and payments are processed through PCI-DSS compliant Shopify Payments.
No method of transmission over the internet is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: request correction of any inaccurate information.
- Deletion: request deletion of your personal information, subject to our legal record-keeping obligations.
- Marketing opt-out: unsubscribe from marketing emails at any time using the link in any marketing email, or by contacting us.
To exercise any of these rights, email sales@farmsuppliez.com from the email address on file with your account, or call +1 (307) 417-6686. We will respond within 30 days.
Your U.S. State Privacy Rights
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another U.S. state with a comprehensive consumer privacy law, you have additional rights under that law, including:
- The right to know what personal information we have collected about you in the past 12 months and how it was used and shared.
- The right to request deletion of your personal information.
- The right to correct inaccurate personal information.
- The right to opt out of the “sale” or “sharing” of your personal information for targeted advertising. As stated above, Farm Suppliez does not sell personal information for monetary gain. If you would like us to stop sharing your information with our advertising partners (Google, Microsoft Advertising, Meta in the future) for targeted advertising, you can opt out by emailing sales@farmsuppliez.com with the subject line “Do Not Share My Info.”
- The right to non-discrimination for exercising any of these rights.
You may exercise these rights by emailing sales@farmsuppliez.com or calling +1 (307) 417-6686. You may also designate an authorized agent to make a request on your behalf, with proof of authorization.
California “Shine the Light” (Civil Code § 1798.83): California residents may request a notice describing what categories of personal information we share with third parties for direct marketing purposes. We do not currently share personal information with third parties for their own direct marketing purposes.
Children’s Privacy
Our website and products are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
International Visitors
Farm Suppliez ships only to the contiguous United States. The website is hosted on servers located in the United States. If you visit the website from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date at the top. We encourage you to review this page periodically.
Average Response Time
We respond to all privacy-related questions within 24 hours on business days.
Website: farmsuppliez.com
Company Name: Farm Suppliez
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States
Email: sales@farmsuppliez.com
Contact Form: Contact Us
Phone: +1 (307) 417-6686
Customer Service Hours: Monday – Friday, 8:00 AM – 4:00 PM Mountain Time
Average Response Time: Within 24 hours on business days