Summary
- Order cutoff: 12pm EST
- Order handling: 1-2 days
- Order transit: 5-7 days
- Free shipping on all orders
Cancellations
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at +1 (307) 417-6686, the chat in the bottom right, or email sales@farmsuppliez.com any time.
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order.
Shipping Process
When you place your order, you will receive a confirmation email with all details. This also means that we have immediately begun working on dispatching your order as soon as possible.
That process usually takes 1-2 days and when we hand your order over, you will receive another confirmation email along with your unique tracking code (you can use it on our site here). On average, your order should reach you in 5 to 7 days.
Delayed Orders
When you put together 2 days for handling and 7 days for transit, your order should arrive after a maximum of 9 days. Sometimes there are delays caused by unforseen circumstances (like extreme weather).
We ask you to please be patient and wait additional 3 days without taking any action. If your order still isn't at your doorstep by then, please contact us at sales@farmsuppliez.com and we'll assist you.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to sales@farmsuppliez.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid.
Shipping costs
At Farm Suppliez shipping is always free.
COMPANY INFORMATION
